After we dried out, we went out for an afternoon/sunset kayak and had a good time again. But we saw lots of wildlife despite the rain. We went with Justin the first day, planning to kayak the Turner River, but after 90 minutes of paddling in increasingly harder rain plus thunder and lightning, we decided to turn back to the put-in. Justin and Alli are extremely experienced outdoors people, and they make you feel much more like friends than customers. Shurr Adventures doesn't pop up immediately when you do your internet search, but the folks are tremendous. My son and I did a lot of research before choosing guides for our kayak trip to the Everglades, and the research really paid off. What would make me recommend them again and again is the service I received. When booking with this company, I loved that they were a husband & wife small business. She was incredibly compassionate about the whole thing. Every time I texted Alli about the delay she was prompt, helpful and reassuring that they would work to rebook us on a later tour. She answered all of my questions and provided helpful driving instructions. To ensure that I made it to the right location she sent a pinned location to my iPhone. Upon booking our experience, Alli texted me to ask if I would prefer to meet at the Kayak ramp which would save me 20 minutes from the original meeting point. Alli was incredible right from the start. Even still, I felt compelled to write about the EXCEPTIONAL customer service we experienced with Alli. The closure went on nearly the entire day which resulted in us not being able to attend the tour. My husband and I had almost arrived at the kayak launch when we came upon an accident that had the road completely closed.
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